Intelligence Quotient (IQ) and Emotional Intelligence (EQ)

Emotional intelligence is not as well understood or widely used as IQ. We tend to think of IQ as a measure of intelligence, but intelligence quotient (IQ) is actually a measure of very specific concepts. Math skills, logical reasoning, and reading and word comprehension are measured during an IQ test. EQ, on the other hand, relates to the way that individuals deal with their emotions; i.e. how well they manage their emotional reactions as they go about their daily work. Both of these measures have some value, but the key is in understanding the value of each and what it means for your office.

Emotional Quotient (EQ)

EQ is a measure of emotional and social skills, which influences the way we understand and express ourselves, the way we develop and maintain relationships, and how we deal with challenges. Self-confidence and self-awareness can signify high emotional intelligence. People with higher levels of EQ are more aware of the emotions of those around them, which can be a valuable skill when dealing with clients, as well as the emotions of their coworkers and their bosses.

Intelligence Quotient (IQ)

IQ measures very specific skills in an effort to compare the abilities of individuals on a single standard test. We know that this is not necessarily a great way to judge how well someone will work in a certain work environment, but it can be an identifier of skills such as vocabulary, mathematics, and visual-motor coordination

People with a high IQ can often acquire skills and knowledge quickly and apply them to their job. But if they don’t have a high EQ, they may not be able to interact with others as easily, and they may find it difficult to deal with people who are sensitive or reactive. A combination of average IQ with high EQ might be a better fit than someone with a very high IQ and a low EQ.