Why is Emotional Intelligence Important in the Workplace?

Emotional intelligence isn’t just a corporate buzzword — it’s a real thing, and it can help you greatly in the workplace. Put simply, emotional intelligence is the ability to feel and control your own emotions, while acknowledging others’ emotions and reacting appropriately. People with an awareness of their emotional intelligence possess the ability to take a look at the people and situations around them, process the emotions within, and respond calmly and responsibly. 

With this in mind, it is easy to see how emotional intelligence can be beneficial at work. In high-stress situations, people with emotional intelligence can remain calm and collected, while helping those who are struggling to keep their cool. Staff with emotional intelligence communicate well with others, are empathetic, and make great leaders. These same qualities help people with emotional intelligence connect with clients in a real and meaningful way, bringing personality and compassion to any business. 

Assess Your Team’s Level of Emotional Intelligence 

An emotional intelligence (EI) assessment is a good tool to determine the level of emotional intelligence present within a workplace. An EI assessment will measure the emotional intelligence of staff, show places where emotional intelligence can be improved, and give strategies and mechanisms for enhancing and developing emotional intelligence. 

If you want a stress-free workplace that thrives on teamwork and careful communication, invest in an EI assessment for the people within your workplace. This type of test is a great way to find out the health of your organization’s emotional intelligence, and the steps that should be taken to make your workplace the best it can be, for both staff and clients. 

There is nothing to lose through developing emotional intelligence — once you put in the effort, you are sure to reap the rewards of having an empathetic, well-rounded team with an increased capacity for  for  communication and leadership.